Reviews

We are a 30+ years customer of Classic Aire Care (“CAC”). CAC does preventative semi-annual maintenance checks on our zoned HVAC systems and we have found their technicians to be excellent! Over the years we have purchased several …

Another great service call by Classic Aire Care. Joe was prompt and courteous and immediately identified our issue and resolved it! On a hot week like this we always know Classic Aire Care has our back, and today was just another example!

I had my entire system, inside and out, replaced by classic Aire Care and I couldn't have ask for a better experience. Sean Koepke came out to look my system over and give me his recommendations. He was polite, professional, knowledgeable, …

Very quick service. Brian was professional and worked diligently to get our air back running on this extremely hot day. Highly recommend!

I just had my system replaced by Classic Aire Care. Great job by Francis and the young man who accompanied him. Friendly, courteous and thorough cleanup. The whole process was smooth as silk.

Classic Aire/ Harster has been great! I've had heating and air conditioning emergencies over the past several years and they have been honest, reliable and professional! Thank you!

They took care of my AC replacements last year and they were phenomenal!!! I definitely recommend them!!

I am very happy with the service provided by Classic Aire Care. They are very reliable with excellent customer service. Jason takes the time to ensure all of my questions / concerns are answered. It's nice to work with professional and …

Exquisite to detail and customer service marvelous

The service person arrived on time as promised. He was courteous and respectful as he performed the HVAC check up and preventative maintenance. When he was finished he informed me that the unit was working properly. He asked if I had any …

I had a new HVAC system installed. Sean came out for the estimate and looked at the stuff that would be replaced, spent time asking questions to find out our needs and budget and offered a couple of systems that fit. The actual estimate …

I felt very comfortable with them working on our system. They were very professional and were very comfortable working on our system even though they knew nothing about it before they came. I was impressed. And yes, it worked better when…

I am very happy with Classic Aire. All their services have been excellent. Thank you for hiring professional and caring people.

Was an Averill customer for years, but they were recently bought out by Classic Aire. Classic Aire’s Service has been excellent. They are prompt, honest , friendly and professional. Will keep using them for future HVAC maintenance and …

Always friendly, helpful, and thorough when they come to my house to do the annual inspections on my furnace and air conditioner.

The service man was very patient with our very curious cat who insisted on getting in his way. He was very fast, efficient and courteous.

See above.

The technician was very thorough and professional.

Great job as always

The crew arrived on time and worked together very well on the installation of my new air conditioner system. The experienced technicians were professional and efficient. The lead worker was very good at communicating with me; at job end …

I recently had a roof replaced and the roofers nailed through a gas line. I was turned away by a few HVAC companies and called Classic Aire Care & Sutter Plumbing desperate for help. The customer service was outstanding and they immediately…

Was a customer of Averill, but they were acquired by Classic Aire. Have had positive experience with them for over a year now. On time, courteous and quality work.

Very reliable company with good customer service. Prior to buying new heating/cooling system, I had personalized visit with very thorough explanations. Strong work overall!

All is well

Miciah did an outstanding job. Extremely courteous, professional, and knowledgeable.

Immediate response. Had new system I stalled within 48 hours of first contact. All staff members were professional, courteous and very knowledgeable. Everything was perfect. They just came out this week to make sure our ac was good to go …

Prompt and efficient and helpful

Roger was early, and waited patiently since I am not at the house currently. He asked about the system, noted the issues with it, cleaned it thoroughly, and made the recommendations. Our system is 20+ years old, and he has it running like a…

I am in the market looking for a new HVAC system. I was impressed by Micheal’s knowledge and his willingness to work within my budget and his availability to answer many of my questions. I have been very happy with their service so far

Very good service. very nice technician.

Very professional arrival a timely manner and worked hard to complete the task. Patrick

My water heater went out on a Saturday night. The master plumber arrived to my home by noon on Sunday. He was able to relight the pilot light. The pilot light went out 2 more times over the next 4 days. All the technicians were prompt …

They did great. Very knowledgeable

Great service and Honest

Our saleman, Sean, could not have been more helpful, honest, and friendly. They were able to get us a whole new furnace, AC, humidifier and thermostat installed next day after we had been without heat for over a week in single digit temps! …

Always great, professional, courteous, thorough and knowledgeable. Rick LaBeau is a pleasure to deal with! Thank you.

They did a great job. Fast service since I was without heat.

They looked over system and discovered it wasn’t heating well because of how cold it was. When it warmed up it was perfect!!

They replied quickly!!!

I awoke to a chill as the blower quit on the coldest day of the year but the basement was nice and toasty. I called Classic Aire Care as they were closest to me locally and they slotted me in for an appointment. I was appreciative that they…

Very happy with your rep. Michael Stein. But do have a question now that we have done this have heard from 2 different people that they received same thing through 2 different companies but they are paying $6800.00 but we are doing ours for…

Quickly responded to the call on a very busy day for them! The tech was knowledgeable, friendly and did his work quickly! I was very impressed with their entire staff! It had to have been a crazy week for them as it was the coldest this …

Always on time and go over and above to get the job done! Our old system died and they installed new one completely in one day. Not to mention follow up checkups to make sure that everything is running properly

I already submitted this requested info!

The Classic Aire team service has always impressed me! I’ve used them for my homes system maintenance for two years, and the previous owner here used them for years. Two weeks ago, my heat went out. I called they were out within 30 minutes…

Always on time when scheduled Knowledgeable technicians who explain what needs to be done honestly and clearly. They do the work as quickly as they can but always carefully and completely. Easy to have in the house.

Jerry, the service man, was on time and provided friendly, excellent preventive maintenance on my heating system.

Everyone has went above and beyond to keep our equipment running smoothly rain or shine. Thank you Classic Aire for all you do

exceptional workers / pleased with the result thank you. LJL

Customer service was the best I’ve had with HVAC repair. The technician was honest and helpful. Also they came out same day and were very transparent on the costs. I cannot recommend them enough.

No complaints. Excellent service.

Serviceman was prompt and efficient.

Excellent in every way

Always professional

We use Classic Aire Care for our 300+ rentals in the St. Louis area for full HVAC installation or HVAC repairs that require additional expertise than our technicians can provide. All the representatives of Classic Aire Care are fantastic, …

I had a problem with my furnace at night. It wasn't running and was getting cold in the house. I had a maintenance contract with another company and called them but they didn't have anyone available to come out until the next day. A …

I called and asked them to come out for an emergency. I had no heat following installation of a new thermostat by another company who would not send anyone after hours. As it turned out, the guy who installed the thermostat had done some …

Was on time and very helpful in finding the thumping noice from the furnace. It was lose pipes hitting the floor boards. Plus he corrected a previous problem with the humidity filter.

On time, called ahead, wore mask, polite, replaced humidifier filter, change air filter for me

The new company parts are more expensive, but give a bigger discount

All I went for was to buy furnace filters. They had them and I bought them. Good service and pleasant to customers at the Gravois building.

Requested quote for furnace and A/C replacement. Informed rep that I will make decision this week.

All went well, the way it is supposed to.

Installed 2 CO detectors

Our 34 y/o furnace gave out in early January. The Classic Aire service guys came out promptly after we called and fixed our pilot, but cautioned us that we might be needing to replace our system. We m/w a sales rep who gave us detailed …

Great service. Very covid conscious.

They are professional, arrive on time and do a great job!

KP

Great job very nice people to work with

Quality service. Send text with picture of the person coming to home and years of experience. Let's you know if not on time and when they will be arriving at your house. All have been on time.

I had a shower valve break while I was working on it at 1am. I have the main shut off valve for my entire building in my condo so it was imperative that I gotten it fixed immediately. This company was the only of 10 others I called to …

Ed was friendly, informative and diligent. He took care of our filters and thoroughly checked for issues. We love Classic Aire Care!

Very good service. Thank Good

Sewer service. Great job.

I've been using Harster Heating and AC for several years. I was pleased with the service.

The telephone operators and the repairmen are really nice and efficient. I like getting a text the repairman is on the way with his name and a photo

Professional technicians and office staff is friendly and organized.

The best HVAC company in the industry. Bar none.

Today Christmas Day they were great as to send someone out to repair a frozen pipe that burst. He was very kind and professional. Once again thank you so much 😊

Speed was great. Used this company twice for mechanical failures (AC and heating) and they came quickly. Today in less than 15 minutes for no heat. Repairman was courteous and followed all the Covid Rules. Work done promptly and tested. …

We have used the services of Classic Aire Care since 1992 (then Schneider) for all HVAC services, mainly spring and fall routine cleaning and maintenance. This included 12 years in a condo and 17 years in our current house. The service has …

Great service. Experienced. Professional. Willing to look at the entire system. Worth the time and expense for the yearly maintenance.

Always prompt and reliable. Anthony is terrific!

Always a good job and on time.

Professional and courteous. Quality work

Excellent

John Murphy just completed a very complete and detailed cleaning/testing of my heat pump and gas furnace. He encouraged me to watch and ask any questions. My system is complicated and very hi efficiency and takes someone who both …

Great experience from start to finish with Classic Aire Care. They installed our 2 new water heaters, repaired our HVAC, AC and heating systems and thermostat and provided exceptional, professional service from start to finish. I could …

Always professional and thorough.

Their service is prompt, technicians are courteous, and options are reasonable. We have been a customer for years.

They replaced some duct work over our cooling tower that was severely rusted. New ductwork looks great. The cleaned up well when done.

Sean was so helpful and went out of his way for our family. Sean is also very knowledgeable when it comes to any of your needs and can clearly explain all your options and let you know what the issue is and explain it to you. Our family …

They are always great and knowledgeable. Friendly service and care about you and your time.

Awesome as always!!!!!!!!!

Couldn't be happier with the service I received from Classic Aire.I was in a tough spot with my AC not working and they were able to come out the next day and fix. They were polite, informative, and took all the safety precautions needed. …

Brandon came out to fix two clogged drains on a Saturday. He was on time & very professional. This company is expensive but they get the job done.

I had a new HVAC system installed by Classic Aire Care last Friday, June 26, 2020. This is one of the most honest and professional companies I have ever dealt with. The salesperson (Nick) was great and even personally worked on my old …

I had a new HVAC system installed by Classic Aire Care last Friday, June 26, 2020. This is one of the most honest and professional companies I have ever dealt with. The salesperson (Nick) was great and even personally worked on my old …

I have always been extremely pleased with their service and the professionalism and knowledge of the providers who have come out to do the work (both HVAC and plumbing). Very reliable and responsive!

Great people, really took care of me. Made the experience of having to buy a new air conditioning unit easy, and fast very fast install. Thanks

I have had them replace my furnace and a/c at two homes now. Couldn't be happier with the service. New equipment at both home are so much more efficient and so quiet! If I move again, this will be my first call.

The staff from the first phone call through the maintenance appointment goes smooth each and every time.