Give Us a call  314-329-1943

COVID-19 Update

 
March 16, 2020
 
Dear Friends of Classic Aire Care,
 
As Classic Aire Care’s customers start to feel the impact of COVID-19 (the “coronavirus”), we must communicate Classic Aire Care’s approach to our community’s situation. Importantly, please take note of the following three things:
 
1) Classic Aire Care’s first priority is the health and well-being of our customers, our employees and the community we serve;
 
2) Classic Aire Care provides services that are vital to sustaining our customers’ health and comfort; and
 
3) Classic Aire Care will maintain the highest level of compliance with guidance from recognized authorities in the medical community and from government agencies.
 
As conditions surrounding COVID-19 continue to progress, we will act with concern for the greater good of our customers and our employees and their families. In so doing, we will continue to make decisions based on the information provided by the Centers for Disease Control and Prevention (CDC), local government health agencies (such as the St. Louis County Department of Health) and our local healthcare providers.
 
Accordingly, we have taken several precautionary steps in response to the evolving public health situation. We have disinfected our facility and service vehicles. Additionally, at every customer visit, our field personnel will sanitize hands and avoid physical contact. (Sorry, this means our friendly team members will not be shaking hands in the near future.) Finally, our employees have been instructed to follow guidance from the CDC to determine their work schedules – that is, stay home if you don’t feel well and quarantine for 14 days if you have contact with a person infected with COVID-19.
 
We would also like for you to think about how you can minimize the risk to the Classic Aire Care team. If you, or a loved one, are not feeling well on a scheduled service day, please give us a call and we will happily reschedule your appointment for another day. This will assist us in keeping our team and community healthy.
 
Finally, if necessary, Classic Aire Care will take any additional steps required to ensure that we are protecting our customers, employees and the general public. So, until this global health threat passes (and it will), please understand that your Classic Aire Care experience may look and feel a little different as we navigate through this time together. That said, please rest assured our highest concern is your well-being as we continue to provide our services in these challenging circumstances.
 
Most importantly, we appreciate the opportunity and trust you place in us to be your heating, air conditioning, and plumbing provider. We strive to make every visit to your home or business the best experience possible – even in the most inconvenient of times.
 
All of us at Classic Aire Care want to thank you for being a loyal customer and for inviting us into your home. We will never take your trust and loyalty for granted. 
 
Sincerely,
 
Larry Dalton, President
Classic Aire Care, Inc.

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Estimates
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24/7
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Delighted Customers

 

I can't recommend Classic Aire Care highly enough!!! They are excellent. Our technician (Christian) was the absolute best! He explained everything, and corrected all of our HVAC issues! He even cleaned the outside of my furnace!!! Trust, honesty, and professionalism! Qualities of an employee and in…

Mike J
 

Was able to fix our older a/c unit in one visit. Very good service. Technician was very professional. This company also installed a new furnace a few years ago for us, great service came and installed a new furnace in the middle of winter when it…

Linda H
 

I was very pleased with Shaun E.’s maintenance service of my AC. Shaun was very personable and diligent in cleaning my unit inside and out. While he was working, Shaun noticed that the shut off water valve for the outside hose hook up he was using…

Donna S
 

Vince, the technician, was very polite and timely. Took his time to answer any and all questions we had. Also made sure we completely understood the service he provided. Great guy working for a great company. Excellent experience.

Kristopher L
 

My new ac system shutdown within the first few days of using it this spring. I called Classic Aire Care and they were able to send a technician out within 24 hours. He discovered the problem within minutes! A small piece a debris blocking a drain…

Terri K
 

We were out of town and came home to an AC that wasn't blowing. Christian got here within 4 hours of my initial contact and got us back up & cooling over July 4th weekend. He found some other issues but got my unit running so…

Stacy D