Call Today (314) 329-1943 Schedule Service
Free Service call with qualifying repair!

What To Do If You’re Unhappy With Your Heat Pump

If you’re unhappy with your current heat pump, you may wondering whether you should install a new one or move to an entirely different system. There are many things to consider.

If the poor performance is not meeting your needs, you need to assess why that is. Consider if the heat pump is not able to adequately heat your home because your area gets too cold in the winter and it can’t carry your home’s heating load.

You will want to make sure it was properly installed and serviced, making sure there is proper airflow over the coils.

You may also want to have someone check to make sure it is not leaking, uninsulated or poorly insulated or a badly designed duct system.

Many of these problems cannot be easily diagnosed by the homeowner so it is imperative to have an experienced and qualified contractor thoroughly check the entire system. A qualified contractor should, at minimum, thoroughly check the system once a year. If the system is in good working order, the ductwork should be checked to seal any possible leaks and ensure it is properly insulated.

If all is good there, you may need to consider if your heat pump can operate to your home’s heating load or if it’s too much for the unit you have. A contractor can calculate the home’s heating load and help you determine if what you have is a good fit.

It is important to note that heat pumps produce lower temperatures than a furnace, maintaining warmth in a home by operating longer. This means it may take a lot longer to heat up a home. Heat pumps work best when they are set at a regular temperature and allowed to cycle off and on as needed.

If you have concerns about your heat pump, call our offices today. One of our HVAC experts can help you troubleshoot the problem and find a solution for your home.

Get a New HVAC System Quote in Minutes

Answer 4 easy questions and get a free onscreen system quote right from home!

get started
Review Image
our reviews

See What Your Neighbors Are Saying

Top notch install quality. While my ac wasn’t that old, I opted for a higher efficiency heat pump system and replace my worn-out older furnace! The difference in my home is night and day difference, can’t wait to see what the bills do.

Sean K.

Sean K.

Great customer service! Called for an emergency with my furnace after hours (in the middle of winter), a mishap happened with their system. The manager Joe called me immediately in the morning, discounted my service and got Jack out in an hour. Diagnosed and fixed same…

Ebony K.

Ebony K.

I have my furnace and air conditioning system on a maintenance agreement with Classic Aire Care to be checked twice a year. They have been doing this since the system was installed eight years ago. They do excellent work and technicians are quality people. I would…

Gerald B.

Gerald B.

We enjoy the promptness and professionalism of every person we have met, encountered or had enter our home. They are very clean, neat and down-to-business kind of employees. Couldn't ask for more.

Cindy K.

Cindy K.

The Professionalism of this company as well our service technician Greg was more than just five-star rating. He took the time explained everything that he did and now my unit is running at tiptop shape.

Charles P.

Charles P.

Truck Image
Join the Classic Aire Care Membership Program

Save on Service & Enjoy Peace of Mind

  • Priority customer status
  • Discounts on repair services
  • Comprehensive maintenance & tune-ups
  • No overtime charges
  • Extended equipment life